🚫 Returns & Refunds

We do not accept returns or issue refunds for custom printed products due to:

• Change of mind after purchase
• Ordering the wrong size
• Design, color, or placement preferences
• Customer-provided artwork or spelling mistakes
• Items that have been worn, washed, used, or altered

✅ Eligible Exchange Issues

You may request an exchange or replacement if your order arrives with a confirmed production issue, including:

• Defective item
• Damaged item received
• Incorrectly printed design
• Wrong item received
• Printing error caused by our production process

⏱️ 4-Day Exchange Window

Exchange requests must be submitted within 4 days of delivery.

Requests sent after this period may not be eligible for review. To help us process your request quickly, please contact us as soon as you notice an issue with your order.

📸 Photo Proof Required

Clear photos are required for all exchange requests.

• Photo of the full item
• Close-up photo of the issue
• Photo of the packaging, if the item arrived damaged
• Your order number

👕 Item Condition

To qualify for an exchange, items must be unused and in original condition.

We cannot approve exchanges for items that have been worn, washed, damaged after delivery, altered, or used in any way.

🔁 Approved Replacements

Once your request is reviewed and approved, we will arrange a replacement or exchange at no additional cost.

Approved exchanges are handled as replacements for the affected item and are not processed as general returns.

🎨 Artwork & Design Responsibility

Customers are responsible for reviewing artwork, spelling, sizing, placement, and design details before placing an order.

We print based on the submitted or approved design, so customer-approved artwork mistakes are not eligible for return, refund, or exchange.

📦 Delivery Damage

If your item arrives damaged, please contact us within the 4-day window and include photos of the item and packaging.

This helps us verify the issue and provide the best solution as quickly as possible.