The North Face ® Groundwork Backpack.

As all The Printing Lab products are made-to-order and custom printed, we do not accept returns or refunds for change of mind, sizing issues, or design preferences.
However, if you receive an item that is defective, damaged, or incorrectly printed, we’re here to help.
Exchange requests must be submitted within 4 days of delivery with clear photos of the issue.
Once approved, we will arrange a replacement or exchange at no additional cost.
Items must be unused and in original condition to qualify for an exchange.
Please contact our support team with your order number to start the process.

Free Standard Shipping is included with every order.

Our standard turnaround time is typically 12–14 business days from the time your artwork proof is approved.

Need your order sooner? We offer 8 Business Day Rush Service for an additional 15% of the total order value.

Please note that turnaround times begin after your approval email has been approved. Orders requiring extensive revisions or specialty products may require additional production time.

If you have a specific deadline, please let us know before placing your order and we’ll do our best to accommodate your timeline.